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OVERVIEW
Royal Hideaway Playacar by Occidental resort | Royal Hideaway Playacar by Occidental Hotel | Royal Hideaway Playacar by Occidental reviews
Set against the white sand beaches of Mexico?s Riviera Maya, Occidental Royal Hideaway Playacar, a member of Leading Hotels of the World and winner of AAA Four Diamond Award, is a property where service and style are fused together into a luxurious blend that redefines the word "vacation".
The evolution of the all-inclusive, Royal Hideaway merges New World elegance with Old World Mexican charm to afford visitors a premiere retreat of uncompromising luxury.
Ideally situated on 13 lush oceanfront acres just 45 minutes south of Cancun International Airport and 5 minutes from the charming town of Playa del Carmen, the Hotel is dedicated to providing the most discerning adult traveler with only the finest in opulent service.
Number of Floors 1
Number of Rooms 200
Year Built 1999
Check-in Time 3:00PM
Check-out Time 12:00PM
Check-in Minimum Age 18
Atmosphere Both Active and Relaxed
Hotel Appeals To All Groups
AMENITIES
Royal Hideaway Playacar by Occidental resort | Royal Hideaway Playacar by Occidental Hotel | Royal Hideaway Playacar by Occidental reviews
Handicap Accessible Hotel Yes
Room Service Available Yes
Room Service Hours 24 Hours
Concierge Yes
Porter/Bellhop Available Yes
Baggage Check Available Yes, Fees May Apply
Courtesy Room Yes, Fees May Apply
Safety Deposit Box Available Yes, Fees May Apply
Business Services On-Site Yes, Fees May Apply
Description of Business Center:
Housekeeping Daily
Laundry Service Yes, Fees May Apply
Laundry Service Type Valet
Self Parking Yes, Fees May Apply
Primary Airport Name CUN
Distance to Primary Airport Within 5 miles (8km)
ROOMS
Royal Hideaway Playacar by Occidental resort | Royal Hideaway Playacar by Occidental Hotel | Royal Hideaway Playacar by Occidental reviews
This 200-room resort is spread throughout small villas of two or three floors in Mexican colonial style. The newly remodeled rooms consist of:
184 Luxury rooms with pool or garden view, 114 of this rooms have king size bed and the other 70 rooms have two double queen beds.
8 Luxury rooms with ocean view and king bed.
6 Junior suites with ocean view, king bed and living room or two bathrooms.
2 Presidential suites with ocean view, king bed, living room and two bathrooms.
All rooms offer exquisite decoration and are equipped with the following:
Fresh fruit basket upon arrival
Private villa concierge
King-size bed or two queen-size beds
Air conditioning with individual climate control
Ceiling fan
Hydromassage bathtub and marble stall shower
Furnished terraces and balconies
Satellite TV with remote control and DVD player
Internet connection
Stereo system with CD player
24-hour room service
Stocked mini refrigerator
Safety deposit box
Coffee maker
Hair dryer
Selection of deluxe personal toiletries
Luxury
Bedding Options Available:
2 double beds or 1 king bed
Air Conditioning All Rooms
Alarm Clock/Radio All Rooms
Coffee/Tea Maker All Rooms
Telephones All Rooms
Tub and/or Shower Tub & Shower
Hairdryer All Rooms
Iron/Ironing Board All Rooms
Television All Rooms
Cable/Satellite Television All Rooms
DVD Player Available All Rooms
In-Room Safe All Rooms
Internet Terminal within the Room Available Yes, Fees May Apply
Fully-Stocked Minibar Yes, Fees May Apply
Room Opens to Balcony/Patio All Rooms
Bedding - 1 king or 2 doubles
Occupancy limits - Maximum 3 adults, 0 child, 3 total
Children under 13 are not permitted at the Hotel. All guests are priced as adults.
Luxury Oceanview
Bedding Options Available:
2 double beds or 1 king bed
Air Conditioning All Rooms
Alarm Clock/Radio All Rooms
Coffee/Tea Maker All Rooms
Telephones All Rooms
Tub and/or Shower Tub & Shower
Hairdryer All Rooms
Iron/Ironing Board All Rooms
Television All Rooms
VCR Player Available All Rooms
DVD Player Available All Rooms
In-Room Safe All Rooms
Internet Terminal within the Room Available Yes, Fees May Apply
Room Opens to Balcony/Patio All Rooms
Bedding - 1 king or 2 doubles
Occupancy limits - Maximum 3 adults, 0 child, 3 total
Children under 13 are not permitted at the Hotel. All guests are priced as adults.
Royal Memories
Bedding Options Available:
2 double beds or 1 king bed
Air Conditioning All Rooms
Alarm Clock/Radio All Rooms
Coffee/Tea Maker All Rooms
Telephones All Rooms
Tub and/or Shower Tub & Shower
Hairdryer All Rooms
Iron/Ironing Board All Rooms
Television All Rooms
Cable/Satellite Television All Rooms
DVD Player Available All Rooms
In-Room Safe All Rooms
Internet Terminal within the Room Available Yes, Fees May Apply
Fully-Stocked Minibar Yes, Fees May Apply
Room Opens to Balcony/Patio All Rooms
Bedding - 2 double beds or 1 king bed
Occupancy limits - 3 adults, 0 children, 3 total
This category is the same room category as Luxury, with these extra features: a collectors edition royal hideaway book, Bulgari amenities, terry towel bathrobe embroidered with the RH insignia, a royal dinner on the beach, photograph in a classical Mexican pewter frame and A Mayan cultural tour (choice between Chichen Itza or Tulum/Xel-Ha)
Royal Relaxation
Bedding Options Available:
2 double beds or 1 king bed
Air Conditioning All Rooms
Alarm Clock/Radio All Rooms
Coffee/Tea Maker All Rooms
Telephones All Rooms
Tub and/or Shower Tub & Shower
Hairdryer All Rooms
Iron/Ironing Board All Rooms
Television All Rooms
Cable/Satellite Television All Rooms
DVD Player Available All Rooms
In-Room Safe All Rooms
Internet Terminal within the Room Available Yes, Fees May Apply
Fully-Stocked Minibar Yes, Fees May Apply
Room Opens to Balcony/Patio All Rooms
Bedding - 2 double beds or 1 king bed
Occupancy limits - 3 adults, 0 children, 3 total
This category is the same room category as Luxury, with these extra features: a royal spa experience featuring a massage, facial, pedicure and manicure, spa gift and a royal night turn down.
Royal Romance
Bedding Options Available:
2 double beds or 1 king
Air Conditioning All Rooms
Alarm Clock/Radio All Rooms
Coffee/Tea Maker All Rooms
Telephones All Rooms
Tub and/or Shower Tub & Shower
Hairdryer All Rooms
Iron/Ironing Board All Rooms
Television All Rooms
Cable/Satellite Television All Rooms
DVD Player Available All Rooms
In-Room Safe All Rooms
Internet Terminal within the Room Available Yes, Fees May Apply
Room Opens to Balcony/Patio All Rooms
Bedding - 2 double beds or 1 king bed
Occupancy limits - 3 adults, 0 children, 3 total
This category is the same room category as Luxury, with these extra features: chocolate strawberry tuxedos, a bottle of Moet champagne, terry towel bathrobe embroidered with the RH insignia, a royal dinner on the beach, and Bulgari amenities.
Royally Luxurious
Bedding Options Available:
2 double beds or 1 king bed
Air Conditioning All Rooms
Alarm Clock/Radio All Rooms
Coffee/Tea Maker All Rooms
Telephones All Rooms
Tub and/or Shower Tub & Shower
Hairdryer All Rooms
Iron/Ironing Board All Rooms
Television All Rooms
Cable/Satellite Television All Rooms
DVD Player Available All Rooms
In-Room Safe All Rooms
Internet Terminal within the Room Available Yes, Fees May Apply
Fully-Stocked Minibar Yes, Fees May Apply
Room Opens to Balcony/Patio All Rooms
Bedding - 2 double beds or 1 king bed
Occupancy limits - 3 adults, 0 children, 3 total
This category is the same room category as Luxury, with these extra features: a bottle of Moet champagne, terry towel bathrobe embroidered with the RH insignia, a specially prepared lobster dinner and Bulgari amenities.
ENTERTAINMENT
Royal Hideaway Playacar by Occidental resort | Royal Hideaway Playacar by Occidental Hotel | Royal Hideaway Playacar by Occidental reviews
Beach Club: Features an array of traditional finger foods, sandwiches and local favorites just steps from the pool and beach.10:00 - 18:00
Tea Time: 16:00 - 18:00
Bar Allegria: Casual elegance and a relaxed atmosphere are traits of this ideal place to enjoy great conversation or an end to the day. 18:00 - 01:00
Piano Bar: After a hard day of relaxing by the pool or at the spa, take a moment to enjoy live piano music.18:00 - 23:00
Additional information:
Most major credit cards accepted: Amex, Visa, Mastercard. No pets allowed. Guests must be over 13 years of age.
RECREATION
Royal Hideaway Playacar by Occidental resort | Royal Hideaway Playacar by Occidental Hotel | Royal Hideaway Playacar by Occidental reviews
Activities/Tour Desk Yes
Beach Type Public
Beach Access None
Description of Pools:
2 Swimming pools and 4 relaxation pools
Number of Swimming Pools 2
Number of Wading Pools 2
Adult Outdoor Pools Are Heated None
Gameroom/Arcade On Site Yes
Tennis Courts Available Yes, Fees May Apply
Number of Tennis Courts On Site 2
Number of Lighted Tennis Courts On Site 2
Fitness Center Yes, Fees May Apply
Sauna Available Yes, Fees May Apply
Spa Available Yes, Fees May Apply
Steam Room Available Yes, Fees May Apply
DINNING
Royal Hideaway Playacar by Occidental resort | Royal Hideaway Playacar by Occidental Hotel | Royal Hideaway Playacar by Occidental reviews
Occidental Royal Hideaway boasts a multitude of full-service bars and restaurants featuring an array of gourmet dining options created by a team of culinary masters.
Traditional favorites as well as the imaginative creations of executive chefs will tempt guests with epicurean delights that span the globe.
All dining options are al a carte, but incorporated into all-inclusive design:
Restaurants and bars schedule:
Las Ventanas by Sergi Arola: Signature restaurant. New look and exquisite menu by world renown Michelin-rated chef from Spain, Sergi Arola. Chef Arola's creations are sure to exceed the finest of culinary expectations. Featurin a new extensive wine cellar.
Palazzo: Traditional Italian favorites in innovative European cuisine mark this restaurant in its elegant and charming atmosphere. Dinner: 18:00 - 22:30 (reservations required).
Spices: Majestically overlooking the Caribbean, this restaurant combines flavors of the islands with authentic Mexican cuisine. Fresh fish, seafood and local fare are the specialties on this menu. Breakfast 7:00 - 10:30, Lunch: 12:30 - 14:30, Dinner: 18:00 - 22:30 (reservations required).
Azia: A menu designed and executed by chefs from Thailand, featuring delicacies from the region as well as other Asian cuisines. Dinner: 18:00 - 22:30 (reservations required).
The Grill: A romantic al fresco setting compliments a chef?s selection of grilled fare. A la carte dinner 19:00 - 21:00 (reservations required).
Club Royal: Custom four course dinners accompany live dazzling entertainment in this state-of-the-art dinner theater.
Royal Hideaway's gourmet restaurants are now offering low-carb items that include salt encrusted sea bass with tomato carpaccio and saut'd spinach, Yucatan lime soup with shrimp, grouper papillote with fresh vegetables in a chardonnay essence and dried fruit and citrus vinaigrette, among other dishes.
No smoking sections in all restaurants. Long pants are required for gentlemen in all restaurants.
POLICIES
Royal Hideaway Playacar by Occidental resort | Royal Hideaway Playacar by Occidental Hotel | Royal Hideaway Playacar by Occidental reviews
Length-of-Stay Policy
Minimum night stay: 5 nights (December 24, 2005-December 31, 2005)
Hotel Deposit Requirements
A credit card imprint or cash deposit is required at time of check-in for telephone and incidental charges.
Hotel Spring Break Policy:
*Hotel will accept individual and student group bookings.
A refundable deposit of $200 per person and credit card are required at time of check in.
Any credit cards used must be issued in guest's name.
Guests may be required to sign an agreement/list of rules at check in.
At least one person per room must satisfy the minimum age requirement for check in for individual student bookings.
At least one adult for every 20 students is required for student group bookings.
Room Taxes:
Included in vacation price
Service Charges:
Included in vacation price
Check-in/Check-out:
3:00 p.m. check-in
12:00 a.m. check-out
Minimum check-in age is 18 year round
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